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NEGOTIATION TECHNIQUE OF THE WEEK
Body Language – The Silent Deal Maker
Reading body language isn’t just important in negotiation – it’s vital. Equally crucial is managing your own non-verbal signals.
Some people are naturally intuitive, but many miss critical tells.
Recently, I was in a lawyer's office negotiating an insurance claim. The lawyer representing the insurer stated firmly, “We can’t go any higher than that.”
But while his words said one thing, his body language told another story entirely – as I pointed out to my client during a well-timed strategic break.
We pressed on and secured an additional £41,000.
Steven Bartlett recently asked former FBI body language expert Joe Navarro, “How important is body language?”
Navarro’s reply: “Reading body language is supremely important.”
I couldn’t agree more.
If you're heading into a critical negotiation and want expert support – you know where to find me.
And if you're going to take a chance and go solo, make sure you’re fully equipped.
Here is a copy of my Body Language Tips booklet – a proven edge for when the stakes are high.
Click Here
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