Some NEW Remote Job Leads (Human screened, of course!)
Location: Remote, Canada
Description: We are looking for a talented Customer Support Specialist (Otherwise known as Payroll Specialist) who doesn’t shy away from tackling hard problems and interesting (well, most times!) subjects like payroll and HR technology. This role will be responsible for supporting our customers as they run their payroll, ensuring that everything is set up correctly for our customers within our software, and providing support to our sales and onboarding team. You will report directly to our Head of Customer Success.
Job Title: Customer Support Manager
Location: Remote, United Kingdom
Description: We are building out our Customer Support team, which will sit within the Customer Success team, reporting into the Customer Success Lead. As the Customer Support Manager, you will be responsible for managing a small (one person currently) but growing support team and function. You will play a pivotal role in scaling the function, and implementing processes and tools. It will also be your responsibility to assist our customers with any technical or general support queries they may have when using our products.
Job Title: Enterprise Customer Success Manager
Location: Remote, United States
Description: The Enterprise Customer Success team plays a vital role creating extraordinary relationships with our largest professional trustee clients who work to support people with special needs. We are looking for a strategic, customer-centric, and results-driven Enterprise Customer Success Manager to build long-lasting and trusting relationships with our large clients. You’ll be the face of the company to clients and partners, and you’ll bring the customer’s voice to our product, engineering, design and operations teams to continuously improve our services as we scale up.
Job Title: Client Services Representative - eLearning
Location: Remote, United States
Description: The Client Services Representative is part of a highly collaborative team that supports current and prospective customers. You will use various modes of communication – telephone, email, web chat and other social media channels to provide a quality customer experience in every interaction. This position requires strong troubleshooting and organizational skills. We are looking for someone with excellent communication skills, providing a high level of professionalism when working with customers.
Job Title: Customer Support Advisor
Location: Remote, United States
Description: Customer Support Advisors provide customer service and technical support to customers using Conversica’s software application. Customer Support Advisors communicate professionally and with empathy to understand customer needs, find helpful solutions to fix challenges, and leverage their Conversica knowledge to deliver a top-notch support experience. This is a remote position with ideal candidate located in Pacific Time Zone.
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