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May 2022
Jewish American Heritage Month

Jewish American Heritage Month is celebrated during May to recognize the more than 350-year history of Jewish contributions to American culture!
It was proclaimed Jewish American Heritage Month on April 20, 2006, by President George W. Bush. Learn more about Jewish Heritage Month, here.
Learn more about how to celebrate Jewish American Month here.
Mental Health Awareness Month

May is recognized as Mental Health Awareness Month

The County of San Diego and other community partners are raising awareness, offering support, and sharing local resources.

  • Find mental health resources here.
  • Find information on local mental health awareness events happening in our community here.
  • Support mental health awareness using this custom hashtag in social media: #TakeAction4MHSD.
CIE San Diego is excited to announce our newest CIE Member
Kaiser Permanente. 

More than 6,000 KP members have been served through the CIE over the years. This new partnership will enable us to more effectively coordinate care for them and those with future needs.  

Kaiser Permanente recognizes good health is more than what happens in the doctor’s office. It includes having a safe place to live, a steady supply of healthy food, social support, and access to other daily essentials. To address these patient needs, Kaiser Permanente supports networks of health and social service providers in every community it serves across the country.
Recognizing San Diego’s robust, community-developed care coordination network already in place -- the 211 San Diego Community Information Exchange (CIE) -- Kaiser Permanente, supported by their technology partner Unite Us, is implementing an integration with San Diego’s 211 CIE platform. Through this data integration, Unite Us is providing the referral tool technology for Kaiser Permanente staff to send secure electronic referrals to the 116 (and growing) CIE Network Partners via existing CIE technology and workflows.
The vision for the partnership is to increase the number of people connecting to San Diego’s diverse resources. Kaiser Permanente’s connection to the 211 San Diego CIE launched on May 2. It is initially being managed manually while we complete the electronic integration slated for late summer. The initial manual “work-around” and the final integration will look and feel the same to CIE partners. This partnership exemplifies our mutual commitment to open and collaborative networks.
Please join us in welcoming our 117th partner, Kaiser Permanente.
Access, Inc

Offers educational and employment services for youth and provides quality individually focused access to workshops, hiring events, training programs, and other resources such as mentors, community supportive services, and leadership training.

Based on individual goals, interests, and circumstances, youth are supported in attaining high-school diplomas, enrolling in post-secondary education and/or occupational/technical skills training, and designing plans to prepare for their selected career pathways.

Services are provided at more than ten accessible locations throughout San Diego County as well as remotely.
Molina Healthcare

The Case Management Department offers a needs assessment and develops an individualized plan to address Molina Healthcare’s eligible members’ needs. The Case Management Service Team can assist participants in navigating the health care system, connection to available resources, community-Based Adult Services, Multipurpose Senior Services Program, transportation resources, and other social support services.

Serves Molina Health Plan members who could benefit from case management services.
Referral Spotlight
Elder Law and Advocacy

The Health Insurance Counseling & Advocacy Program (HICAP) is California's state program for Medicare and Long-Term Care Insurance information. Elder Law and Advocacy HICAP counselors are registered with the California Department of Aging to help Medicare beneficiaries:

  • understand and compare their Medicare or Medicare-Medi-Cal coverage options, such as Medicare Advantage plans, Medigap supplement plans, Part D drug plans, and dual-eligible plan options
  • find out if they are eligible for low-income assistance and other strategies to reduce premiums, deductibles, copays, and drug costs 
  • resolve billing issues and get legal help with appeals
  • learn about long term care coverage options

Medicare beneficiaries can contact HICAP Monday through Friday, 8 am - 5 pm, to schedule an appointment with a HICAP Counselor or get help by phone or email. 

Statewide HICAP - 800-434-0222

Local San Diego & Imperial Counties HICAP (a program of Elder Law & Advocacy) - 858-565-8772

Using CIE, you can send a direct referral to connect clients to this service in CIE, Search for “Health Insurance Counseling & Advocacy Program (HICAP)"
211 San Diego is partnered with San Diego Gives to offer San Diego nonprofits months of networking and training in fundraising, donor stewardship, and communications, culminating in a huge day of local giving on September 8, 2022. We encourage 501(c)(3) nonprofits serving the greater San Diego area to sign up for this year’s experience before May 30, 2022. We’re excited to help donors “give local” and recognize the crucial work of our nonprofit partners on September 8, 2022!
COVID-19 At Home Test Kits
The County of San Diego Health and Human Services Agency HHSA has received COVID-19 self-test kits from the state. Distribution criteria and a distribution plan have been developed to ensure that those at highest risk of illness and death from COVID-19 infection and those in low income and underserved communities receive these kits. 
Kits will be distributed based on the following criteria: 

  1. Community-Based Organizations (CBOs) that are located in the health equity zip codes. The health equity metric measures the positivity rate in the most disproportionately impacted communities. These communities are identified in the healthy places index as census tracts that have less healthy community conditions such as low median income, education completeness, and health care access. 
  2. Agencies that provide services to individuals and families that earn an income of less than or equal to 200% of the Federal Income Guidelines (i.e., Medi-Cal, and State and Federally funded Head Starts and State Preschools).
  3. Populations that have lower vaccination rates and higher rates of disease and deaths from COVID-19 (i.e., African American/Black, Hispanic, and Native Hawaiian/Pacific Islander).
  4. Rural areas with limited COVID-19 testing sites (i.e., Borrego Springs, Julian, Pine Valley, Potrero, Ramona, Valley Center). 

If you are an agency/organization is interested in receiving kits, please email Lora at
August 25-26 | San Diego, CA
San Diego State University's Parma Payne Goodall Alumni Center
Aligning California: Maximizing Opportunities to Advance Local Community-Led Networks

California is leading the nation in community health and systems change innovation. Recent local and state policy proposals prioritize funding to support data-sharing infrastructure, with an emphasis on technology-enabled person-centered care models. The Community Information Exchange (CIE) model can be used to design systems that meet the needs of Medicaid recipients and other vulnerable populations while prioritizing local community governance.

We’re bringing together CIE organizations and other stakeholders from across California to explore how we can leverage the CIE to achieve systems change and prepare for future funding opportunities that support community health.
Meet Angie Esparza Bañuelos
Joined the 2-1-1 CIE San Diego Team as CIE Network Specialist on April 11, 2022

Moved to the United States in 2002
City Heights Resident
7+ years of Non-profit experience
University of California, San Diego
B.S Human Development
Fun Facts: 
Avid Hiker and Hammock-er
Cat Mom
Angie will be supporting the CIE team with special projects including support and onboarding for partners that would like to start accepting direct referrals. 

Learn more about Angie here.
CIE Monthly Orientation
Why join?
This meeting is for new and current CIE partners who may need some support with engaging and navigating CIE.
CIE partners who have new staff this is a great way for new team members to learn more about CIE.

Topics Discussed:
What is CIE?
Roles & Responsibilities
CIE Partner Network
Ways to Engage in CIE
Uses of CIE
Getting Started
Next Steps
Second Tuesday from 9:30–10:30 am

Meeting Dates:
Jun. 14, 2022
Jul. 12, 2022
Aug. 9, 2022
Sept. 13, 2022
Oct. 11, 2022
Nov. 8, 2022
Dec. 13, 2022
Affinity Group Sign-Up
 CIE San Diego wrapped up the final session of their first pilot affinity group session on May 2! 

A special "Thank You" goes out to Access Inc., Global Communities, Oceanside City Library, and Say San Diego for their participation. 

What is an Affinity Group? It is a "learn & work" space where members from different organizations develop their CIE implementation plan amongst peers.  

This is a supportive environment for partners to brainstorm, problem-solve and innovate.  
 The goal is to define use cases, outline processes, and strengthen partnerships using CIE.  

Interested? We’re recruiting the next cohort. Click here to sign-up.

“If you can’t fly, then run. If you can’t run, then walk. If you can’t walk, then crawl. But whatever you do, you have to keep moving forward” -Martin Luther King Jr.” 
CIE Monthly Office Hours
We’re hitting pause on the monthly Office Hours. But don’t worry, we’re still offering training sessions.
If you have questions, or your team could use a refresher on the CIE Partner Community features, we would love to connect with you and support you in any way we can.
So please don't hesitate to reach out to the CIE Helpdesk to schedule a training session for you and your team. We hope to connect with you all soon.
Keep Your Services Updated

Providing accurate referrals would not be possible without your commitment to providing us with the most up-to-date information.

To make updates or add new programs and services to your agency profile in the 211 San Diego database, sign in to the partner community or connect to our dedicated Resource Team at 
CIE Partner Gathering

The CIE Partner Network works to improve the overall service delivery system for clients. Our meeting provides a forum for partners to share updates about ongoing CIE Initiatives, share trends in our community, and collaborate on how we as a network are leveraging our partnership, data sharing, and the CIE technology platform to address the social determinants of health and increase health equity.

Join us for a range of content. Each month, we may dive into the latest technology projects, elicit feedback on the platform’s care coordination tools, or spotlight programs and supports for unique populations. The partner gathering is a space to engage with peers across our shared network. Join us on the 4th Thursday of every month (except November and December) at 9:00 am via zoom.

The next CIE Partner gathering is on May 26 at 9:00 am
Coordinated Action for Financial Assistance (CAFA) Workgroup
The Coordinated Action for Financial Assistance (CAFA) workgroup meetings occur on the 3rd Friday of every month (until June) from 9:00 am to 10:00 am.

The next CAFA meeting is on Friday, May 20 at 9:00 am
CIE CalAim Provider Pilot Program
A 3-month pilot supporting the adoption of CIE to enhance your CalAIM services.

Meeting Dates and Times:
  • June 7, 2022 from 1:00 pm-2:00 pm
  • June 29, 2022 from 2:00 pm- 3:00 pm
211 San Diego is Hiring!

To apply and see other opportunities, click here.
Alpha Project for the Homeless is Hiring!
International Rescue Committee is Hiring!
See all opportunities here.

Click on each to see the description.
San Diego Workforce Partnership is Hiring!
See all opportunities here.

Click on each to see the description.
To include your positions in our next newsletter, please email by
June 10, 2022.

We look forward to sharing your opportunities!