As the fight against COVID-19 continues, private clubs and hospitality establishments remain challenged by staffing issues, forcing many to terminate or furlough employees. While members still deserve the superior member experience they’ve come to expect, the industry is experiencing an overall loss of trust. In order to restore a higher level of customer satisfaction, it may be time to reimagine your employment strategies, including how to reduce employee turnover, fill budgeted job openings, and clearly communicate appreciation for your employees.