New 2024 Business Registration Renewal Process
The 2024 business registration and license renewals are underway. To renew your registration, you must sign up for a new account online and complete the renewal process for your business registration and applicable license(s). Here is the link to a User Guide with detailed instructions to assist with registering your business.
To sign up for a new account, please follow the below steps:
1) Visit: www.cityhpil.com/permitsplanslicenses
2) Click the “Login or Register” box
3) Scroll to the bottom of the dialogue box and follow the instructions for “Don’t have an account? Sign up.”
4) Click the “Sign up” link and enter your information on the next screen. It’s important that you enter the email address with which you used to register your business in previous years.
Note: If you do not remember the email address you used in the past for business registration, please Contact the City via email at cmolicense@cityhpil.com or by phone at 847.926.1000 for assistance. DO NOT create a new business or new business registration/license.
5) Once you’ve completed the steps for a new account, you should be able to access your business Dashboard. The Dashboard will show the permits and licenses you have on file with the City.
Note: If you do not see any information related to your business in the Dashboard, it’s possible you entered a different email address than the one we have on file. Please DO NOT create a new business or a new business registration/license. Contact the City via email at cmolicense@cityhpil.com or by phone at 847.926.1000 for assistance.
6) Access your licenses on file and click the “renew” button to follow the steps for license renewal.
What happens after I create my online account?
Once you have created your online account, City staff will be notified to review the information for accuracy. After that, an invoice for payment will be generated, and you will receive an email indicating that you have an invoice ready for payment. Once payment has been received, you will receive a notification that your business registration is complete, and you will be able to view your business information and print applicable license(s) online.
For your license(s) and registration to remain in effect without interruption, you must complete your account registration and payment process by Friday, December 29, 2023, at 5:00 PM. Otherwise, you may incur a late fee(s) and delay your 2024 license(s).
Thank you for your cooperation in this effort. If you have questions regarding the renewal process, please email the City Manager’s Office at cmolicense@cityhpil.com or by phone at 847.926.1000.
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